Documentation
Everything you need to know about planning, booking, and experiencing educational tours with Roam N Learn.
Welcome to the Roam N Learn documentation. Here you will find guides for students and institutions—from creating an account and exploring destinations to preparing for travel and understanding our policies.
Use the search above to filter topics, or browse the sections below. For account-specific help, visit your profile or contact our support team.
Downloadable Resources
Packing lists, forms, and checklists
Contact Support
Get help from our support team
Getting Started
Learn the basics of planning and booking educational tours
Creating Your Account
Step-by-step guide to setting up your Roam N Learn account
Visit the Roam N Learn website and click 'Sign Up'
Enter your email address and create a secure password
Fill in your profile information (name, institution, role)
Verify Profile by verifying OTP sent to your email and mobile number
Complete your profile by adding additional details (optional)
Browsing Tours
How to find the perfect educational tour for your group
Explore available tours Listed on the website
select the destination and check the full details, itinerary of the destination, and apply for the tour by clicking on the Register button.
Understanding Tour Details
Learn how to read and interpret tour information
Review the complete itinerary with daily activities
Check included services (meals, accommodation, transportation)
Understand what's not included in the itinerary
Review educational objectives and learning outcomes
Check minimum and maximum group sizes
Note any special requirements or prerequisites
Booking Process
Complete guide to booking and confirming your tour
Applying for the Tour
How to book a tour for your group
select the destination and check the full details, itinerary of the destination, and apply for the tour by clicking on the Register button.
After Clicking Register button, You have to take MCQ Talent test, if you qualify the test, you will be selected for the tour and you will receive a confirmation email and SMS.
Group Bookings
Special considerations for booking with groups
Contact our team for groups larger than 20 participants
Provide an estimated headcount and preferred dates
Receive a custom quote and group discount information
Collect participant information using our group form
Coordinate rooming arrangements and special requests
Review group-specific terms and cancellation policies
Payment Options
Understanding payment methods and Roam N Learn Wallet Points
Review total Tour Talent Test cost and included services
Receive Wallet Points for the Tour Talent Test
Use Wallet Points to pay for the Tour Talent Test
If you don't have enough Wallet Points, you can purchase more from the Roam N Learn Wallet
If you have enough Wallet Points, you can use them to pay for the Tour Talent Test
Points are Automatically reduced from your Wallet Points as the Tour Talent Test is taken
Trip Preparation
Everything you need to prepare for your tour
Travel Documentation
Required documents and how to obtain them
Once you are selected for the tour, you will receive a confirmation email and SMS with the tour details.
You can check the tour details and the itinerary of the destination from the website.
You have to Provide the required documents for the tour for profile verification.
You can upload the documents from the website by clicking on the Upload Documents button.
You have to wait for the document verification process to complete.
Once the document verification process is complete, you will be able to proceed with the tour.
Packing Guide
What to bring on your educational tour
Check the Email ans sms for the information about the tour
Keep in touch with the tour guide and the other participants for the tour
Follow the daily notification of the Tour
Participate in the activities of the Tour
Enjoy the tour and the experience
Return home with a new perspective
Share your experience with the other participants
Health & Safety
Staying healthy and safe during your tour
Follow the safety guidelines of the tour
Inform the Guide about the medical conditions and any other special needs
Inform the Guide in case of any medical emergency
During Your Tour
Making the most of your educational experience
Daily Activities
What to expect each day on tour
Meet your tour guide at designated meeting points
Follow the daily itinerary in your tour packet
Participate actively in educational activities
Respect local customs and cultural practices
Stay with your group at all times
Ask questions and engage with local experts
Getting Support
How to reach us if you need help during your tour
Contact your tour guide for immediate assistance
Use the Roam N Learn app to message our support team
Call our 24/7 emergency hotline for urgent matters
Access your tour documents through the mobile app
Report any issues or concerns promptly
Provide feedback through the daily check-in system
After Your Tour
Post-tour activities and follow-up
Providing Feedback
Share your experience to help us improve
Complete the post-tour survey sent via email
Rate your tour guide and overall experience
Share specific highlights and suggestions
Upload photos from your trip (optional)
Write a detailed review on our website
Recommend tours to other educators
Certificates & Documentation
Obtaining proof of participation and credits
Download your certificate of participation from your account
Request academic credit documentation if applicable
Access your complete trip itinerary and receipts
Share accomplishments on social media
Connect with fellow participants through our alumni network
Policies & Guidelines
Important terms, conditions, and policies
Cancellation Policy
Understanding our cancellation and refund terms
Review cancellation deadlines in your booking confirmation
Submit cancellation requests in writing
Consider travel insurance for maximum protection
Contact support for special circumstances
Code of Conduct
Expected behavior during tours
Respect local laws and cultural norms
Treat fellow participants and locals with courtesy
Follow your tour guide's instructions
Maintain punctuality for scheduled activities
Take responsibility for personal belongings
Report any inappropriate behavior to staff
Documentation Updates
We update this documentation as we add features and improve tours. The "Last Updated" date at the top reflects the latest editorial review. Significant changes may also be announced via email or on our website.
Contact Us
Questions about bookings, destinations, or using Roam N Learn? Reach out—we are happy to help.
Email: reachus@roamnlearn.com
Mailing Address:
Roam N Learn Inc.
No. 62/1, New No. 7, 1st Cross, 2nd Main, Ganganaga
Bangalore, Karnataka,
India, 560032.