Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Welcome to Roam N Learn ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website or use our educational tour services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you register for our educational tours, express interest in our services, or otherwise contact us. This includes:
Full name, email address, and phone number
Billing and shipping addresses
Payment information (processed securely through third-party payment processors)
Date of birth and passport information (for international tours)
Emergency contact information
Dietary restrictions and special accommodation needs
Educational institution and academic information
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
Browser type and version
IP address and location data
Pages visited and time spent on our site
Referring website addresses
Device identifiers and mobile network information
How We Use Your Information
We use the information we collect for various purposes, including:
Processing and fulfilling your tour bookings and reservations
Communicating with you about your bookings, including confirmations, updates, and reminders
Providing customer support and responding to your inquiries
Sending you marketing communications about new tours, special offers, and educational content (with your consent)
Improving our website, services, and customer experience
Conducting analytics and research to understand user behavior and preferences
Complying with legal obligations and protecting our rights
Detecting and preventing fraud, security incidents, and other illegal activities
Information Sharing and Disclosure
We may share your information with third parties in the following circumstances:
Service Providers: We work with third-party companies that help us operate our business, including payment processors, tour operators, hotels, transportation providers, and customer support services
Educational Institutions: If you're booking through a school or educational program, we may share relevant information with your institution
Legal Requirements: We may disclose your information when required by law, court order, or governmental authority
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner
With Your Consent: We may share your information for any other purpose with your explicit consent
We Never Sell Your Personal Information
We do not and will not sell your personal information to third parties for their marketing purposes.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website:
Essential Cookies: Required for the website to function properly, including security and authentication
Analytics Cookies: Help us understand how visitors interact with our website using services like Google Analytics
Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
Preference Cookies: Remember your settings and preferences for future visits
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
SSL/TLS encryption for data transmission
Secure server infrastructure with regular security updates
Access controls and authentication mechanisms
Regular security audits and vulnerability assessments
Employee training on data protection and privacy
Secure backup and disaster recovery procedures
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using industry best practices.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal obligations)
Objection: Object to processing of your information for certain purposes
Restriction: Request restriction of processing in certain circumstances
Data Portability: Request transfer of your information to another service provider
Withdraw Consent: Withdraw previously given consent at any time
To exercise any of these rights, please contact us at privacy@roamnlearn.com. We will respond to your request within 30 days.
Children's Privacy
Our educational tours are often designed for students, including minors. We take special care to protect children's privacy:
For users under 18, we require parental or guardian consent before collecting personal information
We collect only the minimum necessary information for tour participation
Parents/guardians have the right to review, delete, or refuse further collection of their child's information
We comply with applicable children's privacy laws, including COPPA (Children's Online Privacy Protection Act)
International Data Transfers
As we operate educational tours worldwide, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:
Standard contractual clauses approved by regulatory authorities
Adequacy decisions where applicable
Compliance with relevant international data protection frameworks
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: reachus@roamnlearn.com
Mailing Address:
Roam N Learn Inc.
No. 62/1, New No. 7, 1st Cross, 2nd Main, Ganganaga
Bangalore, Karnataka,
India, 560032.